Satisfied customers

We want to constantly improve in order to meet your needs in the best possible way. Therefore, after a first survey in 2021, we repeated our customer satisfaction survey in autumn 2022. The survey involved our corporate clients and the response rate was around 18% which is a good result and a solid basis for evaluation and analysis.

Thanks to the excellent work and constant commitment of our staff, we have achieved an overall satisfaction score of 8.7/10 points.  We are very proud of this result, which motivates and encourages us to continue moving in the right direction and provide you with our best possible service!

We would like to thank all the customers who participated in the survey.

As a small incentive, for every completed questionnaire we have donated 1 euro to the “dormizil” project, a night shelter for homeless people, run by the charity association housingfirstbozen. We also decided to round up this amount to a donation of € 1,000, which means 143 nights in a warm bed for a homeless person